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Service Desk new project creation - Cannot use template projects

ttaggart_databankimx_com
ttaggart_databankimx_com March 26, 2020

I have a template Service Desk project that I use repeatedly to speed the creation of new projects.  Lately, I have not been able to pull that project up when selecting "Share Settings with Existing Project" in the new project creation widget.

This is a new issue, within the week or so.  did something change?  Am I missing a setting on the template project that needs to be updated?

Thanks for the assistance

 

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