Set up issues for client

[Tereza Hrdličková]

Hi,

is there an way, how can I set up issues like this:

As a customer, i want to see only two types of issues (bug and new task).

As a admin I don't want a customer see all of these:

But only the last one .

[Alexey Matveev · Accepted solution]

Hello,

Then you should delete not required request types from your project configuration.

[Susan Hauth _Jira Queen_]

Hi Tereza,

You can hide request types from the portal but that's about all there is OOB.  If you are on Jira Server there is app that will do that called Extension for Jira Service Desk

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=server&tab=overview