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Syntax Help- comment by particular agent

Jennifer Smith (USM ITSS Staff)
Jennifer Smith (USM ITSS Staff)
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March 8, 2022

I would like to see all tickets that include a comment by particular agent. 

project= example AND comments by janedoe

Is that possible?

 

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Mark Segall
Mark Segall
Community Champion
March 8, 2022

Hi @Jennifer Smith (USM ITSS Staff) and welcome to the community!

Not without a 3rd party app such as script runner.

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