Is there any 3rd party tool or plugin to migrate data from zendesk into JSD that will also import the "Internal note" from conversations and the inline images from zendesk into JSD?
1 answer
1 vote
Deleted user December 11, 2020 edited
Hi, RamR!
Here, at Help Desk Migration, we can easily migrate your inline images from Zendesk to Jira Service Desk. However, you cannot migrate internal notes within a standard migration, but we have a ‘custom migration’ option, meaning we use a personalized approach to your particular transfer. Check out Help Desk Migration on the Atlassian Marketplace: https://marketplace.atlassian.com/apps/1218450/zendesk-to-jira-service-desk-migration?hosting=cloud&tab=overview.
Hope this helps.
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