Unable to get Service Desk Widget to show up

[Peter Hernandez]

We had the Service desk Widget enabled last week and working. We disabled it from the project settings and made no other changes. I went to renable it this morning it. But now it is not showing up on our web page. No other settings were changed, it was literally just the Enable/Disable switch in the Widget settings on the project. Any ideas? I need to get this working asap.

[Angélica Luz]

Hello Peter,

Thank you for reaching out to Atlassian Community!

I saw that you created a ticket with our support related to the same question and it was already closed.

Since the resolution was not posted there, feel free to share the resolution here to help other community members that may have the same question.

Regards,
Angélica