Unable to view the discription portion of a ticket(agent side) - Next Gen Project

[Rodriguez, Jhon Ronald]

As an agent, we unable to see the description portion when you click the ticket.

[Ajay _view26_]

@Rodriguez, Jhon Ronald 

Very strange indeed! I hope its not a network issue.

Were you getting the description earlier? I mean did you any install any App which could have caused this side-effect

[Rodriguez, Jhon Ronald]

It suddenly back to normal. after an hour.

No app nor configuration have done so far.

[Rodriguez, Jhon Ronald]

Other un usual was you can not see the linked ticket. You can click the linked ticket from queues viewing.

You can not also create a link to other project.

As i said. It works now fine after an hour.

Might be a system glitch.

[Rodriguez, Jhon Ronald]

the email add-on was also affected.