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Upload video attachment failed

rahel.duersteler
rahel.duersteler March 28, 2022

Hey!

Unfortunately I can't upload any videos to the attachment. The download starts and then simply stops. I have already adjusted the maximum size allowed but it still doesn't work.

Can someone help me? PLEASE!

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Brant Schroeder
Brant Schroeder
Community Champion
March 28, 2022

@rahel.duersteler I am assuming that you are on server.  What server OS are you on? If you are on Microsoft you will need to update the upload size in the server configuration.    Is the server using a reverse proxy?  If you are using a proxy then you will need to ensure that the proxy timeouts are extended.  

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