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What is the JQL for creating a queue for specific organisations within your JSD?

robert foot August 7, 2018

I would like to setup a queue in JSD to specifically view tickets from a specific organisation. I have attempted to do this in Basic but I need to create in Advance.

Please can you provide the JQL statement that i need to create please.

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Raynard Rhodes
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August 7, 2018

In advanced you should able to type

Organization = "Organization Name" AND status != closed

 

I just added that last part if you don't want open and closed tickets in the same queue. This should work I have not tested it.

robert foot August 10, 2018

perfect thanks

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