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What remote assistance tools It can be used for Jira Service Desk Cloud?

Administración_Soporte
Administración_Soporte June 20, 2019

Is there a remote assistance tool or plugin that can be used or integrated with Jira Service Desk Cloud to complement the attention of the ticket for IT area customers?

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 26, 2019

Hi there,

I searched on our marketplace and for now, there is only one app for Cloud that provides remote access.
The app is Zoho Assist, it's free but currently, there are no reviews for it.
You can find more details on their website: Zoho Assist integration with Jira.

Regards,
Angélica

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