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What replaced the Basic Service Desk template

Keith Tromans
Keith Tromans
Contributor
May 9, 2019

When we set our trouble ticketing up in Jira Cloud we used the  Basic Service Desk template. That is no longer available:

 

Old

Capture1.JPG

 

Now:

Capture2.JPG

So which of the new ones is equivalent to the Basic Service Desk template?

 

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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May 10, 2019

None directly, but "internal help desk" is the closest.

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