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When you purchase service desk does that include jira software too?

Alex Hoffman
Alex Hoffman July 10, 2020

I was wondering if service desk comes with confluence and jira software.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 10, 2020

No.  Jira Core, Jira Software, Jira Service Desk and Confluence are all separate products (and hence services).  However, Jira Software and Service Desk are applications that run on the Jira "platform", so when you get one or both of these, you automatically get Jira Core included in them.

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Sachin
Sachin
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July 10, 2020

Hello @Alex Hoffman , answer is "no", JSD is independent when it comes to licensing just like Jira Software and Confluence.

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Jira Service Desk
Jira Service Management
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