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Where are the logs of Confluence Article Effectiveness via Service Desk portal searches stored?

Patrick S
Patrick S
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June 14, 2019

The JIRA Service Desk reports for Confluence article effectiveness leave a lot to be desired, and I would like to write my own in an external tool. Does anyone know where the logs of people flagging a Confluence article as helpful or not (via the Service Desk Customer Portal) are stored? I haven't had luck finding them in the JIRA or Confluence databases.

I would LOVE it if I could see what text people were searching for as well.

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