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@ function suddenly doesn't work anymore

Geert Hoeijmakers
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June 19, 2020

When sending internal message I want to link it to a user via @ <name>. This worked but now doesn't work anymore. Someone any clue.

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Gökçe Gürsel {Appfire}
Atlassian Partner
June 19, 2020

Hi Geert,

This might be a Permission issue. You can only mention(@) people who have the right to view an issue. Also, the user you want to mention should have Browse Users global permission as well. Check out this discussion: https://community.atlassian.com/t5/Jira-questions/Can-t-Mention-other-users/qaq-p/5238

 

Edit: Unintentionally mentioned another user :)

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