get an error when creating a Help-Desk project

[lindner_igzev_de]

Hmm... we couldn't create your project due to an unknown error. Try refreshing the page to start again.

[Nic Brough -Adaptavist-]

What does the log file say the problem is?  It should be trapping more details on the error (better than "unknown error").  There are many things this can be, the log should tell us which one it might be.