Community Announcements have moved! To stay up to date, please join the new Community Announcements group today. Learn more

×
Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Community
Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning Events Champions
Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning Events Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

how to change the format of service desk emails

Trav1
Trav July 22, 2014

How do I go about changing the format of emails that get sent out to customers through service desk?

Answer
Watch
Like Be the first to like this
501 views

1 answer

1 accepted

1 vote
Answer accepted
Pedro Cora
Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 23, 2014

Hi Trav,

Currently this is not possible. For more details, check out this feature request: https://jira.atlassian.com/browse/JSD-218

;)

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security