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is there a way to configure JSD to display KB articles in a wider screen?

DF January 25, 2019

Hello,

The useful portion of KB screen is very narrow. In the first place, the popup part takes about 60% of the screen, "did you like the article" takes another 25% of that part.
As a result,  the usefull information portion is very narrow. While the text is being wrapped, the images are cut.

Is there a way to configure the UI so KB can be displayed in a wider screen?

Thank you
Dima

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 28, 2019

Hello DF,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to configure the customer portal to show the articles on the entire page. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-3983
In line with our Feature Request Policy, we'd suggest you vote for it as well as setting yourself as a watcher in order to hear about updates on the development cycle.

Regards,
Angélica

DF January 28, 2019

the ticket is from 2016....

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