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raise request in service desk

rcotromano
rcotromano February 20, 2018

Help I do not see the "Raise request on behalf of" for our customers. Are there special permissions needed? We are using Jira Servvice Desl 3.10 server version.

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Susan Hauth _Jira Queen_
Susan Hauth _Jira Queen_
Community Champion
February 21, 2018

Hi Richard,

Check the permissions and ensure the service desk team can "modify reporter".

Susan

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