servicedesk comments

[Santiago Pedrosa Pérez]

Hello,

We have a server version of servicedesk and we are going to migrate to cloud, in the current version the Customers sees the most recent to oldest comments, however in the cloud version the comments are shown from the oldest to the most recent.

Is it possible to change the order in which comments are displayed to servicedesk users?

thanks

[Sayed Bares [ServiceRocket]]

Hi Santiago,

This is not possible at the moment. Please check the following suggestion ticket:

• https://jira.atlassian.com/browse/JSDCLOUD-8484