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unknown error when setting licence key

Luc Luddeni
Luc Luddeni
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April 5, 2019

Hi,

i'm reinstalling an jira service desk application on the same server after uninstall.

In the "secure/SetupLicense!default.jspa" screen, i copy my Licence Key (who is valide for this server, tested before) an i got an "unknown error, contact support" message

How can i do ?

 

thanks

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