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Easier status updates for work items

37 comments

Yatish Madhav
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July 22, 2025

Thanks @Ahmud Auleear - I appreciate the response comment!

I agree with most of what you say but, personally, I do think if there was more focus on performance over UI changes like this, it would be better use of Atlassian time - though I also fully understand the crazy juggle us admins and developers have to do.

Yeah, please do share the transparency of why this is going to change and exact roll out timelines - that also helps us admins make our users aware of what is coming.

Thank you

Yatish

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Dominik Březina
Contributor
July 24, 2025

"The decision to reposition the Status field came directly from user research across various segments including new users, existing users and admins. A recurring theme in our studies was that some users, particularly those newer to Jira or business users, often overlooked or couldn't locate the status easily. 

This problem was reocurring over and over again or is it recent? New UI introduced changes in font, colouring and button contrasts. Status button isn´t so well visible as it used to be.

Also from my experience users are not looking for functions they are not used to. If they are not used to some functions from their previous system they will not look for it in new one or they can be used to different placing.

I am curious how users are going to work with statuses now. When we change status we also change assignee to the next role in line. For this we have Assignee as the 1st field in details to have it as close as possible to the Status. Well we had until you moved it away.

Well... some will welcome the change, some will not. I am just super tired from the never ending UI changes and constant need of forgetting hard coded muscle memory.

kay bickell
Contributor
July 24, 2025

This is unrelentingly awful - the change applied itself overnight on some projects and not all.  This is not helpful, and in fact just causes confusion.

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Benjamin ANSELIN
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July 24, 2025

@Ahmud Auleear 

That is the stupidest decision I've seen in a long time...
At least make that button "fixed" because now, if you scroll to the comments on a work item, the button disappears...and your supposed "easier to find and better productivity" argument becomes useless.
Total nonsense...

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Mirela Kondic
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July 24, 2025

This is really bad. Whoever came up with this idea doesn't use Jira. 
You have so many issues with user unfriendly configuration and everything, and you decide to MOVE THE BUTTON that had a perfect position. Right panel is action panel. 

Makes ZERO sense to have this button under summary. 
Not to mention the fact, that it disappears when you scroll down. LMAO. So bad!

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Vicky M
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July 24, 2025

This is even a bit funny!
Cool comments, so we can see that all the users who asked you 'for this kind of improvement' are 'very happy' about it :) The comments are literally overflowing with gratitude for making it very intuitive and understandable 🫠

Keep it up, Atlassian Team

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Michiel SCHUIJER
Contributor
July 24, 2025

I don't agree with the statement in this post: "What do you need to do?
Nothing! This change will be applied automatically."

Uhm, actually, yes, you do need to do something: inform everyone in your org and explain over and over that Atlassian decided to change this, and there is no way to revert to the previous method ;) 

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Rebekka Heilmann _viadee_
Community Champion
July 24, 2025

| The status field was grouped with other actions, which sometimes made it tricky to find.

 

Actually, the status field was next to only one other Icon. Now it is part of a button group and not more/or less visible on its own.

I don't care about the change itself. What I don't understand is, why these changes are not being grouped. Why not roll it out with the big UI change??
Same thing happened with the new floating menu in Confluence. It's a nightmare for Admins and users alike.

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Mikael Sandberg
Community Champion
July 24, 2025

@Ahmud Auleear I tend to agree with the opinion that moving the Status field to under the Summary will only complicate finding it. The screenshot you included is from a work item in Jira, but if you look at a work item in JSM the space under the summary field does not have the grouped apps button, instead it shows them as separate ones. And that's before you have third-party apps that adds their own buttons right there. Also, was tabs in the screen considered? If you have a screen with multiple tabs it now makes it even more crowded...

TOMIZAWA Yumi_Ricksoft_ July 24, 2025

Is Jira Service Management also affected by this change?

Dirk Lachowski
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July 24, 2025

@TOMIZAWA Yumi_Ricksoft_ 

Is Jira Service Management also affected by this change?

If not, then it would be an even worse change. Different places for the same functionality.

Dominik Březina
Contributor
July 25, 2025

Was the change backtracked? Today I noticed the Workflow button is back to its original place. If yes, thank you :)

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