AQL connecting jira assets to current reporter

[Furkan]

Hello everyone,

Thank you for reading about my issue and offering a helping hand. I am currently struggling with connecting jira assets to the current reporter. 

I am trying to create a portal where colleague's can create tickets about their assets, I have everything working except showing the assets according to the current reporter.

I have made it work by using the following: Owner = "My own name", using this AQL i was able to find the assets owned by me but that means that everyone who tries to make a ticket will see only my assets and not their own. So I tried all kinds of combinations but sadly got nothing to work

[Jeroen Poismans · Accepted solution]

Hi there,

Try something this:

Make sure that the Jira user is in the Owner attribute on your assets.

Regards!

[Furkan]

Hello Jeroen,

I have tried it sadly it didn't work. The way my asset is setup is as the following (if i can improve it please do let me know): Hardware assetsI have hardware assets which has laptops, phones, tv's etc etc under it and i have employees as a a seperate object. 

Within the employees i have made an employee (myself) and in that employee i have linked my atlassian account ID so that the employee is linked to me. 

Is this the right way to do it?

[Jeroen Poismans]

Hi,

Not sure if this will work. I tested something similar and it did, but in the configuration of your field try setting the Filter issue scope (AQL)  to something like this:

Owner."Atlassian Account ID" IN (${reporter})

Alternatively put your your Atlassian user directly on the asset.

Regards!

[Furkan]

Goodmorning Jeroen, Thank you so very much for your answer. It was exactly what i was looking for!