Adding Jira Core to existing account

[Soni Belkin]

Hi,

I'm looking to add Jira Core to an existing account.  Like we already have an account for the business so I don't want to create a new account to use this tool.  I'm hoping there is a way to merge them.  

Thanks in advance,

Soni

[Petter Gonçalves · Accepted solution]

Hello Soni,

Are you using JIRA Cloud or Server?

If you are using JIRA Cloud, you only need to navigate to your Administration page > Discover new Applications and sign-up for JIRA Core.

[Soni Belkin]

Okay, I found it here.  It says we're signed up but now I don't know where to find it to use it. 

[Petter Gonçalves]

Hello Soni,

Core it's the base of JIRA Application, where Service Desk and Software runs.

To create a JIRA Core project, you only need to select a project template that would use only the Core functionalities. e.g: 

Project Management, Task tracking, Process control, Content management, Recruitment, etc

[Soni Belkin]

You're the best! I have been trying to locate this for the last 3 weeks.  Thank you so much!

[Petter Gonçalves]

You are welcome, Soni!

[Nic Brough -Adaptavist-]

With Server, you just need to get a Core licence for the users - Service Desk runs on top of Core, so it's already installed and configured.