Allow customer to edit/delete their own comments in SelfServicePortal

Hi!

Is there a way to allow customers to edit/delete their own comments in selfservice portal?

regards,

Florian

2 answers

0 votes

A "little" bit late, but still this is not possible.

We have this JSDSERVER-614 - Allow users to edit their own comments feature suggestion opened to it, but it's not implemented yet.

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0 votes

Hey @Florian Schüller - you should be able to edit the permissions for 'edit own comment' to include Service Desk Customers project role.

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Thanks! Then i was already on the right way - but i got an permission scheme error and didnt recognize that.

But i think it will be solved with this article:

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Like • Meg Holbrook likes this

Best of luck - and if this answer resolved your question, please mark it as accepted. Have a great day!

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