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Any Training for understanding Jira logs?

Jay June 4, 2019

Does Atlassian all have any training materials for someone to start to learn how to read Jira logs?

I want to get more knowledge on the errors and other information within the logs but I don't understand everything nor can I find any information that explains these message. If you all have any information I can read up on this subject I'd appreciate it.

I've downloaded the app "Last Log for Jira" in my development area to test it out and it works great but I just don't understand everything that I'm reading.

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Mirek
Community Champion
June 4, 2019

Hi @Jay 

I am an expirienced admin and I would say that after all those years I cannot easily understand all logs that are showing. This is an ongoing process that change from version to version. You basically need to know when application is starting and stopping (what is loading etc.) other than than is usually not easy to "learn" on a training. For many errors I ask Atlassian for help since it is hard to get deep understandind what is actually going on.

You can also check Health report and Log Scanner that would match logs with KB articles. This might be a good way of learning about specific problems and related logs.

https://confluence.atlassian.com/support/log-scanner-and-scheduled-log-scanner-790796841.html

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