Auto Ticket Creation as a 10% sample per individual

[Manav Shah]

Hello everyone!

I have a doubt regarding the auto-creation of tickets with automation rules.

I have a JIRA board named "Production" where individuals work on the task, for example: updating CRM. We have over 300+ individuals working on it. 

I have another board where I want the tickets to be auto created based on a 10% sample size of each researcher and not 10% of the whole. 

I am currently using 10% of the whole as a rule, but I want to make it deeper and look for 10% of individual sample size.

Please let me know if this is possible!

[Bill Sheboy]

Hi @Manav Shah 

As a short answer: I doubt the scenario you describe can be solved with the built-in automation rules of Jira.  Perhaps consider other solution approaches outside of Jira to identify and create the issues.

For more details...

You describe gathering 10% of issues for each of over 300 users, placing them in another Jira project.

Automation rule triggers, branching / looping have a limit of 100 issues / things, and so rules could not process that many things.  If it is possible to divide the set into chunks, perhaps that limit is less relevant.  Please look here to learn more about service limits: https://support.atlassian.com/cloud-automation/docs/automation-service-limits/

However, you also describe a 10% sampling, which I assume to be randomized without replacement.  There is no sequential processing in rule branches, and unless there are less than 10 issues in each sample there may be no workarounds for random selection with automation rules.  Doing this outside of Jira may be more practical.

I recommend pausing to consider what problem you are trying to solve by doing this.  That is, "why do this?"  That may reveal other solution approaches for the need.

Kind regards,
Bill