Automate SD portal customer creation

[Firas Amer]

Is it possible to use the JIRA automation to create SD portal customers based on domain name automatically?

I can allow in JIRA the registration of new users based on certain domain name, and can restrict their access, meaning a user will be created but no access to our JIRA, Confluence or SD as per default. (original question where I have found the workaround: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Jira-service-desk-self-registration/qaq-p/875686) However I still need to add these people as SD portal customers only to JIRA, which is also manual work, can this maybe be automated?

Thanks, 

Judit

[Deleted user]

Hi @Firas Amer,

Automaton for Jira doesn't currently have triggers for SD account creation and therefore isn't able to support your use case. We're tracking this in our improvement backlog here https://codebarrel.atlassian.net/browse/AUT-280.

We do support the ability to create SD accounts from Automation which can solve some use cases, but it may not be applicable here since it sounds like you need a trigger to intercept account creation.

Cheers,
Yvan

[Firas Amer]

Thanks for the answer Yvan. I would like to allow SD customer account creation for our customers of certain domains.This is currently not available in JIRA. What would be your suggestion? 

[Thomas Deiler]

Dear @Firas Amer,

eventually the plugin "Extension" will help you. But extensively evaluate it before the money-flow.

Alternatively you could implement your own logic for this using the REST API.

So long

Thomas

[Firas Amer]

Thanks @Thomas Deiler. The Extension would add up to be too expensive for the scope we need it, could you please share with me a specific link or info about the possible API?

[Thomas Deiler]

Dear @Firas Amer,

this is the link to the API Reference Doc. This article describes some basic commands and how-to use them.

So long

Thomas