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Automation Error: Destination status could not be resolved.

Julia Foden
Contributor
April 21, 2022

Hi

I have an automation rule triggered by a transition to one of 3 statuses. There is then a branch for subtasks and the action is to transition them to the status 'copy from trigger issue'.

This works fine, it transitions the subtasks. However it also throws an error:

Screenshot 2022-04-21 164757.png

What does this mean and how can it be avoided? 

1 answer

1 vote
Fabian Lim
Community Champion
April 21, 2022

Hi @Julia Foden

It's most likely because you use a different workflow for your trigger vs your subtasks. The transition ids will be different even though the statuses are the same on both workflows.

As long as they move to the right status you should be OK.

Regards

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