Automation Ignoring "IF" Statements

[Chris Yukubousky]

Hello-

I have automation setup to create five sub-tasks and then an "IF" statement to create four addition sub-tasks depending on the answer. This is working as intended, however, if I add another "IF" statement after the first one, it appears to be completely ignored. The first "IF/AND" validates and works as intended, but anything after that is ignored. Do I need to make a new trigger for this or something? Basically, if one or the other or both are "Yes" I need specific sub-tasks created.

[carlosughini · Accepted solution]

Hi Chris,

I would recommend using branches in this case, to ensure that the automation is going through the If statements.

So, if you embed each separate If statement in a Branch, they will all be validated separately. Here's what you can do:

Please give it a try and let me know how it goes.

Cheers,

Carlos

[Chris Yukubousky]

Thanks! That worked.

[Stefan Salzl]

Hi @Chris Yukubousky ,

An "if" by its own is finite. It just says "if this than that" but: "if NOT this than what?"

Try to run with if-else branches. 

• IF: first condition check
• ELSE: second condition check
• ELSE: third condition check
• ...

Best
Stefan

[Bill Sheboy]

Hi @Chris Yukubousky 

From what you describe, you may want to use the if/else structure instead.  That will create a block where to add your conditions and processing.  When you want another block, just add another if/else...up to the 60 component limit per rule.  For example:

• trigger: issue created
• if/else condition: add your condition
  • action: add the subtask
  • ...
• if/else condition: add your next condition
  • action: add the subtask
  • ...
• ...

You should see this nesting on the screen to help you know if you have it correctly implemented.

Kind regards,
Bill