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Automation - Send email (with sprint scope) after sprint is complete

Pedro Webster March 23, 2022

Hi, 

I'd like to create a automation to send email (single email) with the sprint scope (issues completed, not completed, etc) to certain users.

I have visited the topic bellow but still coudn't do it.
https://community.atlassian.com/t5/Jira-Software-questions/How-can-I-use-Automation-to-communicate-the-Sprint-scope/qaq-p/1331103

I have two problems:
> I need to send a single email (the automation is sending a email for each issue in the sprint).
> I need to make an email body with the sprint issues.

Help, pleasee!!

1 answer

1 accepted

1 vote
Answer accepted
Trudy Claspill
Community Champion
March 23, 2022

Hello @Pedro Webster ,

Welcome to the community.

I found several posts on sending a single email with a list of issues via Automation. Perhaps one of those would help.

The answer from @Bill Sheboy  in this post seems like it might be useful in your situation.

Bill Sheboy
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March 23, 2022

Hi @Pedro Webster -- Welcome to the Atlassian Community!

Adding to Trudy's answer, the key helper for your use case is the Lookup Issues action to gather issues for one email: https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues

Kind regards,
Bill

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Pedro Webster March 23, 2022

Hello, @Trudy Claspill and @Bill Sheboy 

Thanks so much for the answers !! 

The challenge now is making a JQL that shows issues of my previous sprint.

The JQL query "project = myproject AND Sprint in openSprints()" doen'st work because my trigger is When: Sprint completed, so it returns blank =(

Any tips? tks again!

rule.jpg

Pedro Webster March 23, 2022

The email is blank =(
rule2.png


Trudy Claspill
Community Champion
March 23, 2022

You might need to add quotes around the smart value in the JQL.

sprint = '{{sprint}}'

You can also try using a Log action to confirm that the smart value  {{ sprint }} has the value you would expect from the closed sprint.

https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/

Pedro Webster March 23, 2022

It works!

Tk you so much! <3

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