Automation - Set a list value with the project of another issue

[Gaston Him]

Dear community, 

I'm still trying to automate a bit my service desk and I've chosen to create as many projects as I have customers. 

Besides, I clones each issue in a central one (software company managed) to have a central project with a consolidated backlog and in which I can manage sprints. 

In this frame I need to set a custom_field to keep the track of the original project. 

I created a Project Picker (single project) custom field, and I'm trying to set it. 

I'm trying to do it through an automation triggered at issue creation, and then for the related issue I edit the issue with this JSON : 

{
    "fields": {
         "customfield_10085": { "name" : "{{ProjetClient}}" }
    }
}

I used a variable ProjetClient which is equals to {{project.name}}

The audit log  : 

Edit issue

Error while parsing additional fields. Not valid JSON.

(I've tried also some other syntaxes...)

Any advice ?

Thx a lot, in advance, for your feedback,

Regards.

[Alberto Salvante]

Hi Gaston,

Please try this one:

{
"fields": {
"customfield_10060": {"key": "{{project.key}}"}
}
}

customfield_10060 is the project picker custom field.

I've tried this syntax in my instance and it works.
Hope it will helps.

Best,
Alberto

[John Funk]

Hi Gaston,

Why don't you just create a simple single line text field and populate it with the project code or name when you do the automation? It's just one more field to add. 

[Gaston Him]

Hi John, 

I'd love to, but I prefer to set a dropdown list, the user could be able to pick a value rather than set a free text. 

I've planned to set metrics based on this custom field, so the value is quite important for me. 

Have an excellent day, 

Regards.

[John Funk]

Understood - but if you are setting the value, why do you need a dropdown list for someone to pick from? If it's that important, I wouldn't think you would want someone changing it. 

But I also might be misunderstanding the whole thing. :-)

[Gaston Him]

You're right, I didn't give the entire picture. In my way of working I could have several project for the same customer. 

I wan't to check also if the customer way of working is aligned with mine and if this piece of data is accurate or wrong (so I have to change the value).

If it is wrong I have to educate my customer ;-)

Thanks a lot for your time.