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Automation - children won't inherit security level change in epic

Limor Hader May 11, 2025

I'd like all children in an epic to change their security level automatically upon a change in their epic. I've created the following automation structure, but although the audit log displays "success", it doesn't work!

I change the security level for the epic, but its children always stay unchanged. Any idea why my automation doesn't work?

SCR-20250512-bpja.png

4 answers

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2025

Hello, Good day. A screenshot of the edit action will help to review this issue. Thanks

Limor Hader May 15, 2025

Hi there, the edit section of which component?

Trudy Claspill
Community Champion
May 15, 2025

Provide a screen image of the details of this step:

Screenshot 2025-05-15 at 8.12.04 AM.png

0 votes
Thomas Shalby May 11, 2025

The issue likely stems from how Jira automation processes field changes and relates issues. Even though your automation rule shows a "success" in the audit log, it may not be correctly identifying or updating the child issues due to limitations in how "related issues" are handled or how permissions and security schemes are configured. Ensure that your rule includes a "Branch rule / related issues" action targeting "Stories (or other issues) in Epic," and within that branch, set the "Edit issue" action to update the security level explicitly. Also, confirm that the security level you're trying to apply is available and valid for all child issues, and that the user executing the rule has permission to change issue security on all affected issues.

Limor Hader May 15, 2025

Thanks, Thomas. The answer to your last point is yes, user has all permissions. I'll check the rest of your points. 

0 votes
Trudy Claspill
Community Champion
May 11, 2025

Hello @Limor Hader 

Please show the details of the Edit action.

Who have you set as the Actor for the rule?

Is the specified rule Actor a member of the Security Level that you are trying to set on the child issues?

You may find this KB helpful in debugging your rule.

https://support.atlassian.com/automation/kb/automation-or-set-issue-security-level-via-automation-for-jira/

0 votes
Tinker Fadoua
Community Champion
May 11, 2025

@Limor Hader 

What is the audit log showing? Screenshot will help please

Best,

Fadoua

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