I'd like all children in an epic to change their security level automatically upon a change in their epic. I've created the following automation structure, but although the audit log displays "success", it doesn't work!
I change the security level for the epic, but its children always stay unchanged. Any idea why my automation doesn't work?
Hello, Good day. A screenshot of the edit action will help to review this issue. Thanks
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Provide a screen image of the details of this step:
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The issue likely stems from how Jira automation processes field changes and relates issues. Even though your automation rule shows a "success" in the audit log, it may not be correctly identifying or updating the child issues due to limitations in how "related issues" are handled or how permissions and security schemes are configured. Ensure that your rule includes a "Branch rule / related issues" action targeting "Stories (or other issues) in Epic," and within that branch, set the "Edit issue" action to update the security level explicitly. Also, confirm that the security level you're trying to apply is available and valid for all child issues, and that the user executing the rule has permission to change issue security on all affected issues.
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Thanks, Thomas. The answer to your last point is yes, user has all permissions. I'll check the rest of your points.
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Hello @Limor Hader
Please show the details of the Edit action.
Who have you set as the Actor for the rule?
Is the specified rule Actor a member of the Security Level that you are trying to set on the child issues?
You may find this KB helpful in debugging your rule.
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