Automation rule suggestion

[Rama Krishna]

Hi Here,

I have requirement of setting up priority field value to Blocker only when value of X field is changed from A to B.

So my X field is single select field and whenever I change the value from A to B then only my priority field should e updated as Blocker.

I tried setting the rule when field value change but not sure how can I set the rule when specific value is from certain value as per my use case..

Any suggestions???

[Fernando Eugênio da Silva · Accepted solution]

@Rama Krishna 

You can use field value change as a trigger and use ChangeLog variables to compare their changes.

Your rule needs to be like this:

Trigger > Field Value changed - Field X

Condition > Advanced Compare Condition

• First value
  • {{fieldChange.fromString}}
• Equals
• Second value:
  • A

This is the previous value verification of the field

Add a new Advanced Compare Condition

• First value:
  • {{fieldChange.ToString}}
• Equals
• Second value:
  • B

New value changed for the field.

See more how to use changelog here: Jira smart values - issues

Hope that helps :)