I have an automation rule set up with the intention of sending an email whenever a field on a form is edited (after the issue that the form is linked to has already been submitted). Here is how the automation is set up:
The rule isn't working as expected. The audit log shows that the edit to the form is triggering the rule, but the condition wasn't matched:
I'm wondering if the logic for the Field value changed is 'AND' logic instead of 'OR' logic. I want an email to be sent if ANY of the listed fields change and not only if ALL the fields change.
Any help is appreciated.
The audit log you show indicates the Summary field did not exactly match (i.e., equals) the text "New Hire Request" as it contains additional text for the person's name.
Please try using the "contains" or "starts with" operator rather than "equals".
Kind regards,
Bill
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