Hi guys,
I have some people on my team and some other colleagues at our company who can assign tasks to them. Do we have a tool or jql code in Jira that can immediately notify me via email once any of my teammates receive a task and mention the name of task reporter in that email?
Hello @Andrii (PM)
Welcome to the community.
To be notified immediately about changes happening in a project you would need to adjust the Notification Scheme (for a Company Managed project) or the Notifications (for a Team Managed project). In both cases there is an event for Issue Assigned which can trigger the sending of a notification.
An alternative to this is to create an Automation Rule that is triggered by the update of the Assignee field and have it take the action to send you an email. For more information refer to https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/
The third option would be to set up a saved filter to retrieve issues and schedule a Subscription to that filter to send you email updates. That would not be an immediate notification though.
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