Can I set up the customer portal without a password required by customer?

[Hostvisors]

I wish to have a situation where any customer can create a ticket without having a login (aka password) to my portal.  Is that possible?   I don't want to force them to create a password because all correspondence after the ticket is created will be via email only.  They can enter their email when the ticket is created.  I'm using the service desk as a "survey" or "questionnaire."  No password should be required and no account creating.

[Nic Brough -Adaptavist-]

You can allow "anonymous" access to your system if you want to skip passwords.

This will give you two problems:

• You won't know who anyone is
• You will be attacked by spammers

If everything is to be done via email, that's fine, give them an account (which will need a password), they don't have to log in with a password to exchange emails, just have a known email address.

[Hostvisors]

Thank you!  I tried it and something is still wrong.  Went to permission scheme and allowed browse and create issue permission to "public."  I am not on a free plan now either.  It is still not allowing.  Plus it's saying there is error in the permission but not telling anything about what that is.

Not sure what to do next.