Can't enter new license

[Daniela Scheiwe]

We had a 10-user license first and then bought licenses for 50 users. Our existing licenses weren't upgraded but we got new ones.

I could easily update the license for Jira, Confluence and any other plugins. But I don't have the possiblity to enter a new Greenhopper license.

I re-installed it, but it automatically took the old 10 users-license again. Any help?

[Daniela Scheiwe · Accepted solution]

The option to edit the license was not there (it's a pen icon if i remember correctly). It worked after re-installing greenhopper and switching to safemode.

[Nic Brough -Adaptavist-]

You should be able to simply paste the new license into the same place you entered the old one. Could you explain "I don't have the possibility to enter a new Greenhopper license"? What do you get on the license screen?