Can the automation from Jira Service Desk be done in a Jira bug tracking instance ?

[Mihai Vasile]

Can the automation options under Project settings / Automation from a Jira Service Desk instance be done in a Jira bug tracking instance without using additional plugins ?

We are trying to get the info from two fields and update a third field in a Jira instance we use for development and bug tracking. The Automation options from Jira Services Desk would solve our problems but I don`t see how we can achieve this without using additional plugins in our instance.

Thanks in advance!

[Tomas Gustavsson · Accepted solution]

If you would like to do this within Jira, then i would say you would have to use a plugin, such as Scriptrunner. 

An alternative would be to do this via REST API outside of Jira using Python

[Jack Brickey]

correct. also consider Automation for Jira or Power Scripts and Bob Swift is releasing Drag and Drop Automation which looked pretty cool when I saw it at Summit.

[Mihai Vasile]

Thank you both for your answers. The client will be investigating Automation as it seems to be the easiest to use. I will try my hand with the REST API approach.