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Can we automate cleansing user in atlassian?

Nicolas Andika
Contributor
October 18, 2024

Dear all,

So is it possible to create automation to cleansing the inactive user in jira?

Thankyou

3 answers

0 votes
Andreas Springer _Actonic_
Community Champion
October 18, 2024

@Nicolas Andika

What exactly do you mean by "cleanse"?

If you are looking to anonymize users, our Data Protection and Security Toolkit has a new feature which lets you find users that have been inactive for a specific period of time and anonymize them in bulk. It does not do that based on a schedule yet, but we are looking to add this functionality in the future.

If this is interesting for you, feel free to pick a demo slot here: https://actonic.de/app-demo

Bildschirmfoto 2024-10-18 um 17.19.53.png

0 votes
Aron Gombas _Midori_
Community Champion
October 18, 2024

@Nicolas Andika There is an interesting app that automatically optimizes the license usage. It sounds it may be applicable to your use case and it is automatic. I have no experience with it, but I find the concept interesting.

https://marketplace.atlassian.com/apps/1222216/flexible-user-license-seat-auto-management-for-jira?hosting=cloud&tab=overview

0 votes
Fazila Ashraf
Community Champion
October 18, 2024

Hi @Nicolas Andika 

Do you have atlassian guard?

If not, this is how i have automated the user cleanup process in past.  Hope this helps!

  • Manually export the licensing groups user list from the UI. That export will have the user email and last seen date of the user on the product.
  • Have a script that looks at this csv export and find users list who did not login for the X days. 
  • For each of those users, the script removes them from the licensing groups using the REST end point
    https://baseurl/rest/api/3/group/user

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