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Can we set default status to any status in customer portal.

Chethan GR
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May 3, 2019

cust.PNG

Instead of Open requests can i set it to any status by default to all the users.

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0 votes
Jack Brickey
Community Champion
May 3, 2019

i looked for that configuration once and never found it. i'm betting it does not exist.

Chethan GR
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 5, 2019

Thanks for the response

Like Jira.Support@startv.com likes this

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