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Can you filter issues by a certain Active Directory?

Paul Jentzsch February 1, 2022

Hello there,

first of all to unterstand my circumstances.

We have synced two Active Directorys into our JIRA. Both can create issues, but one of the ADs is from an subsidiary. That's why we would like to see at first sight, where it comes from

Is there an easy possibility to filter the view of all created issues just by users from AD 1 , for example per Mail Address of reporter?
Thanks for your help

1 answer

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Nic Brough -Adaptavist-
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February 1, 2022

Issues don't exist in the Active Directory, that just holds users and groups.  So, no, there's no filter by directory because that information simply doesn't exist.

The only way you'll be able to do this is to get a list of your users from AD and manually separate your issues out when filtering based on the user.

If you are on Server, you could actually script this - I would use Scriptrunner and a custom field - it is possible to write a script that would read the reporter, look up which directory it is from and feed that out as a scripted field - you would then be able to search for it!

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