Can you pull a year of jira tickets for 2022? I am only getting tickets back to April of 2022

[Brian W Smith]

I need to pull all support tickets for 2022 and even though I using created by and date range for the year it is not pulling all tickets just tickets going back to Apriil

[Mark Segall]

Hi @Brian W Smith and welcome to the community!

This query should pull everything for last year:

created >= startOfYear(-1) and created < startOfYear()

Are you exporting records? If so, it may be that its returning more than 1,000 records. If so, by default the results are sorted by newest first, which would mean that April was likely the farthest back it could go before cutting off results.

If you still only see back to April, there's likely something else going on with your data.

[Brian W Smith]

Thank you Mark