Cascading Select List displays differently for agents

[Cyril Philemon]

I have a cascading select list in Service Desk. 
When an agent goes to edit the field, the Edit Screen appears. 
When a different agent goes to edit it, they are able to edit the drop-downs within the view screen. 

[Gezim Shehu [Communardo]]

Are you testing on the same workstation/pc?

[Cyril Philemon]

No, different

[Gezim Shehu [Communardo]]

Never experienced this, but imo could be something with the browser/config.

[Cyril Philemon]

That could be it. It doesn't happen all the time, it's very random.
Tested using the same PC as the one experiencing the issue and did not see the dropdown.

[Gezim Shehu [Communardo]]

Would suggest just to clear cache. Had random issues once with Chrome reported by several users.

Cache Clearing fixed it.

[Cyril Philemon]

Cleared cache and reindexed, still no change. 
However I did manage to capture the drop downs appears on the view screen BEFORE the page completed loading and noticed a difference in the div.

[Gezim Shehu [Communardo]]

Silly question: Is this happening only with this custom field?

[Cyril Philemon]

Correct