Hi everyone,
Was asked to investigate if we are able to change the fonts on the Public comments. So that the customer receives and email with the text in Roboto.
When changing the template this is the result:
When creating a public comment I get the following email:
Does anyone know why this is happening?
Hello, Good day. Are you using Jira software cloud or Jira server edition ? If you are using cloud version please refer to : https://support.atlassian.com/jira-service-management-cloud/docs/choose-html-or-plain-text-for-customer-notifications/
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.