The idea is to have a deadline to review an issue, if the project leader is not responding the issue must automaticaly change status to approved. Is this posible?
Read the SLAs section in http://confluence.atlassian.com/display/JIRA/JIRA+as+a+Support+System#JIRAasaSupportSystem-EscalateTickets
A similar approach could be taken
Sorry, I read all the document, but not really found anything that can help me with this issue.
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What I meant was to use the Jelly Runner Service and check for items which has crossed the Due date and transistion the issue to approved.
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It looks promising, I'll give it a try.
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Awesome, exactly what I need. Thanks for the help.
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