Hi Everyone, I have an interesting request. Is it possible to a clone board/ticket because the original ticket on board X moves to a different board either A or B depending on the teams who is going to work on it. However, because the ticket on board X dissappears, the view of all the tickets some not started some in progress some closed is no longer possible to see. So, how does one resolve such a problem where I get to see all the tickets progress on one board/one view all automated without me creating a new board and tickets manually to track them?
ThankYOU
Puru
Hi @Puru
Rater than cloning tickets did you consider to create board that will be gathering all tickets from board a and b?
Regards,
Seba
Hi @Puru
If you want each team to work on their own issue while maintaining a master view automatically, you can use our app Elements Copy & Sync.
It lets you:
Automatically clone issues when moved or transitioned.
Sync statuses, comments, or fields between the original and the clone.
Keep a single “overview” issue or board that always shows up-to-date progress across teams.
Here’s how it could work:
When an issue is moved from Board X to Board A or B, Elements Copy & Sync creates a linked copy for that team.
Progress updates stay synchronized, so your Board X can display the overall picture without manual duplication.
Don't hesitate to try the app for free
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Hi @Puru
Welcome to the Atlassian Community!
In Jira, boards are just views based in filters(JQL).
That means a ticket only "disappears" from Board X because its JQL filter no longer matches after you move it.
You don't need to clone or duplicate tickets - you just need a shared filter that covers all board.
Go to Filters -- > Create Filter
Write JQL, that includes all relevant projects, boards.
For Example.
Project in(X,A,B) order by updated desc
Then
Go to Boards --> Create Board --> From existing filter, and choose that filter.
After all, you will have a single Kanban or Scrum board that automatically shows every issue across all.
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@Puru
You can try any of the below suggesstions:
Below JQL can be used
Typical JQL Examples for Cross-Project Unified Views All open issues in Projects X, A, B: All issues (any status) in Projects X, A, B: Issues by team/assignee: |
Thanks
Jayesh R
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