Content of Insight custom field based on Jira Servce Desk Ticket Type

[Marina Veselić]

Hi,

I have an Insight object "Service" with attribute "Category".

I would like to show only "Service" objects where their "Category"=="Application" only on Service desk cretate screen of ticket type == "Application bug". On all the other ticket types I would like all the "Services" objects to be displayed. 

I have set up a Custom Insight field and I managed to show only Application services, but they are on all of the service desk ticket create screens. 

Any guidance or help would be appreciated.

Cheers,

Marina

[Amr Hamza (Legacy)]

I am also interested in a solution for this question. I have a somewhat similar use case.