Create/clone ticket from Jira Cloud to Data Center using AFJ web request

[Aleksandar Salevski]

Hi,

Does anyone manage to create a ticket from Cloud to DC using a web request from AFJ? Also, we have enabled SSO on the DC instance.

BR,

Alex

[Marc - Devoteam]

Hi @Aleksandar Salevski 

You would need the following, access on the DC instance?

Can the Cloud instance reach the DC instance?

Use oAuth or basic authentication option, to connect to the DC API, https://developer.atlassian.com/server/jira/platform/security-overview/ 

These are pre-conditions that need to be true.

Then in theory this should work.

[Aleksandar Salevski]

HI Marc,

Forgot to provide information that th DC instace have enabled two-factor/SSO enabled.

[Marc - Devoteam]

Hi @Aleksandar Salevski 

Make sure the user you want to use for this connection is opted out for 2FA, this can't work with 2FA, as the API for on-prem installations can't use 2FA for a user.

[Aleksandar Salevski]

Actually, you can, I succeeded. You need to put Authorization in the header.