I'm using JSD Cloud version hosted in Atlassian and I need to create a user role Collaborator which didn't effect license number as I read on users documentation (Jira Server documentation) with limited permissions? I cant find how I can create this type of users ? is it possible ?
Hi Ahmad,
There is not a option to add an user as Collaborator directly.
The way to configure it, is to create an group that have permission to access the project (Browse Projects), Add comments, between other permissions, just not put him in the Service Desk Agent group.
In the below documentation, there are more information regarding to configure it, in the section "Involve Jira Software or Jira Core users".
https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-users-732528877.html
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