Date Picker fields showing both default and custom descriptions after upgrade to 8.20

[Craig McCall]

We upgraded to Jira 8.20.7 and now the description on our custom fields that use a date picker are showing both the custom description and what i believe is the default description.

Looked in both custom fields and the project field configuration, "- Use the d/MMM/yy date format" doesn't appear anywhere. Also put the custom description in both at the same time to rule out an empty description populating with the description mentioned

Project was re-indexed after trying various fixes with no luck.

Ive seen similar posts with people having issue of the custom description not showing at all

• https://community.atlassian.com/t5/Jira-Software-questions/Custom-field-description-on-the-screen-is-different-from-the-one/qaq-p/1921082
• https://community.atlassian.com/t5/Jira-Software-questions/Updated-Custom-Field-description-is-not-being-reflected/qaq-p/1692691

Ive also tried as suggested here: https://confluence.atlassian.com/jirakb/changes-to-custom-field-descriptions-are-not-visible-on-the-create-issue-screen-in-jira-server-833986770.html

Any suggestions would be greatly appreciated.

[Craig McCall · Accepted solution]

bug created for this issue here for if anyone encounters the same issue. https://jira.atlassian.com/browse/JRASERVER-74507 

[Florian Bonniec]

Hi @Craig McCall 

Do you have Scriptrunner? Have you check if you do not have any Behavior (part of Scriptrunner) for your project ? 

Does it appears on all projects ? Are you using JavaScript in some field description or announcement banner ? Custom JavaScript in description can impact other fields.

Regards 

[Craig McCall]

Hi Florian,

we do have scriptrunner however thats all been checked. It appears on any project that is using the date picker field.

No custom javascript in fields or banner from what i can see. 

We've raised a support ticket and it has been suggested that this is happening due to something included in v18.9 (not sure what yet as its being investigated). There is also a open suggestion ticket https://jira.atlassian.com/browse/JSWSERVER-21261