Defining one issue type for Kanban Board

[Marisa Randall]

My team has stood up a Kanban Board off an existing project board that is a planning board for issue type = 'new request'. Need help with the following:

1. How do I configure the board settings for the Kanban board only, so only issue types = 'New Requests' can be created and no other issue types such as 'Bugs' 'Tasks' 'Sub-tasks' and 'Story' issue types can be created on the Kanban Board?

2. How can I make sure only issue type = 'New Request' appears on the Kanban Board and not the Scrum Board for the same Project in Jira? 

3. For Kanban board swim lanes, how can I transition a 'New Request' that is moved into a 'Sprint Ready' swim lane from a Kanban Board to a Scrum Board for the same project changing the issue type from 'New Request' to issue type = 'Story' and make sure that issue automatically populates in the backlog for the Scrum Board on the same Project?

Overall, my team has set up a KanBan board to manage, track, and document new requests that come in from our Client Services team that aren't considered 'Sprint Ready' until those new requests have been documented with requirements and technical specifications and are moved into the swim lane on the Kanban Board = 'Sprint Ready'. Once they are 'Sprint Ready' I need to figure out how to transition the 'New Request' from the Kanban board to the Scrum board for the same project and automatically having the 'New Request' change from a 'New Request' issue type to 'Story' issue type while keeping only issue types = 'New Requests' displaying on the Kanban Board only. Any help is greatly appreciated! Have been working to do this for a few weeks now and run into road blocks and been unsuccessful.  

[Deleted user · Accepted solution]

Hi @Marisa Randall ,

My suggestions are as follows;

1. Change the Board's JQL query to:

Project = [project] AND type = "New Requests"

 Only those issue types would appear on the board.

2. Change the Scrum Board's JQL query to:

Project = [project] AND type != "New Requests"

All other issues apart from New Requests will appear on the Scrum board.

3. I'm not sure you are using the correct terms here, do mean column instead of swimlane? Looking into automatically altering the issue type on workflow transition, it is not possible on cloud currently. I would not recommend this and agree with Nic's statement.

Hope this helps